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Responsible Betting

At Fanatics Responsible Gaming – Stay Safe

Betting is for entertainment, not addiction. At Fanatics, we're always here to support your safe and responsible betting experience – from tools to dedicated support.

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Fanatics Responsible Gaming Policy

We believe betting should be enjoyable – not stressful

Set a Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, while increasing it requires a 7-day waiting period.
Session Time Limit
Set a session duration before you start playing. When the time is up, Fanatics will automatically send you an alert and log you out.
Take a Break
You can take a break for anywhere from 1 day to 6 weeks. During this time you won't be able to log in, but your balance will remain safe.
Option for Permanent Closure
To permanently exclude yourself, activate Self-Exclusion. Once enabled, your account will be locked for a minimum of 6 months.
Set a Loss Limit
Betting will automatically stop once your losses reach a set threshold, protecting you from significant financial harm.
Confidential Support
If you have any concerns about your betting, our trained support team is here to help in Bangla. Everything you share is kept completely confidential.
1

What does responsible gaming mean?

Responsible gaming means treating betting as a form of entertainment — not a source of income or a solution to problems. Fanatics believes every member should stay aware of their own limits.

Online betting is growing rapidly in Bangladesh, and so is the importance of betting responsibly. Fanatics has been committed to responsible gaming since day one.

Responsible gaming comes down to three things – know your budget, manage your time, and keep betting fun. Chasing losses is never a good idea.

Keep in mind: There are no guaranteed wins in betting. Only wager money you can afford to lose without it affecting your daily life.
2

Fanatics Self-Control Tools

Fanatics provides all members with powerful tools to manage their betting. These tools are completely free and take effect immediately.

Deposit Limit
Decide in advance how much you'll deposit each day, week, or month. Once you reach your limit, no further deposits will be allowed. Lowering the limit is immediate; increasing it takes 7 days.
Loss Limit
Betting stops automatically once you exceed a set loss amount. This limit can be configured on a daily, weekly, or monthly basis.
Session Limit
Set a time limit for each betting session. You'll receive a warning when time is up and the session will end. You can start a new session after taking a break.
Cooling-Off Period
Take a break ranging from 1 day to 6 weeks. During this period, betting will not be available, but you can still withdraw your balance. Your account will be reactivated automatically once the break ends.
Self-Exclusion
Use this option if you want to stop betting for an extended period or permanently. Accounts can be closed for a minimum of 6 months or indefinitely. Once activated, the account cannot easily be reopened.

To use these tools, log in to your account and go to the "Responsible Gaming" section. You can also reach out to our support team for assistance.

Example: This month's limit usage

Monthly Deposit Limit৳2,500 / ৳5,000
Weekly Loss Limit৳300 / ৳1,000
Daily Session Time45 mins / 2 hours

* This is for illustration purposes only. You set your own limits.

3

Recognize the Warning Signs of Addiction

Betting addiction often develops gradually. Watch out for these warning signs:

Chase losses by betting again to try to win back what you lost
Spend beyond your budget on betting
Hide your betting from family or friends
Feel restless or irritable when you're not betting
Losing focus on work or studies
Borrowing money or dipping into savings to bet
Spending far more time betting than you planned
Betting is causing problems at home
What should you do if one or more warning signs appear?
Stop betting immediately and contact us at support@fanatics.best. Our trained team is ready to help. Consider activating Self-Exclusion.
4

8 Simple Rules for Safe Betting

  1. Set Your Budget First: Decide in advance how much you're willing to spend on betting each month — and stick to that limit.
  2. Think of betting as entertainment: Don't expect to make money from betting. Think of it like going to the cinema or eating out – it's a cost of entertainment.
  3. Keep a Cool Head: Avoid betting when you're angry, stressed, or under the influence.
  4. Stop When You're Down: Stop after a few consecutive losses. Chasing losses only leads to bigger ones.
  5. Respect Your Time Limits: Don't bet for hours on end. Take regular breaks.
  6. Let Your Family Know: Let someone close to you in the family know that you bet — don't keep it a secret.
  7. Stay involved in other activities: Spend time on sports, reading, or friends – don't let betting be your only form of entertainment.
  8. Don't Hesitate to Seek Help: If you feel something is wrong, seek help right away. It's not a sign of weakness – it's the smart thing to do.
Betting responsibly makes the experience far more enjoyable. Fanatics wants you to have fun for the long haul.
5

Protection of Minors

Fanatics is committed to keeping under-18s away from betting. Age verification is mandatory at registration and is confirmed again during the KYC process.

If you have children or teenagers at home, take the following steps:

  • Use a password or PIN on your devices.
  • Keep your Fanatics account login details private.
  • Use parental control software on your devices.
  • If you suspect a minor is accessing the platform, contact support@fanatics.best immediately.

Any account identified as belonging to a minor will be closed immediately and all deposited funds will be returned.

Check Yourself

Answer these questions based on the last 30 days:

1
Have you spent more than planned on betting?
2
Have you chased your losses by placing more bets to try to recover?
3
Has betting caused issues in your relationship with family?
4
Have you tried to stop betting but couldn't?
5
Have you borrowed money or dipped into your savings to fund your betting?
Your betting habits look healthy right now. Stay mindful and keep asking yourself these questions regularly.
Some risk signs are present. Consider setting limits or activating Self-Exclusion, and contact us at support@fanatics.best.

Need Help?

If you're experiencing any issues related to betting, our team is available 24/7 to assist you.

Email Support
support@fanatics.best
Live Chat
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Set Your Limits

Quick Tips

  • Bet for Entertainment Only
  • Set a Budget in Advance
  • Take Regular Breaks
  • Stop When You Lose
  • Keep Your Family in the Loop
  • Don't Hesitate to Ask for Help

Responsible Gaming FAQs

Top Questions from Our Members

Your account cannot be reopened before the Self-Exclusion period ends. The minimum period is 6 months. Once it expires, you'll need to submit a request to support@fanatics.best and complete a 7-day cooling-off period. With permanent exclusion, your account can never be reopened.

Yes. Lowering your deposit limit takes effect immediately. However, if you want to increase it, you'll need to wait 7 days. This rule is part of responsible gaming – to prevent impulsive limit increases.

Yes, withdrawals are still available during a Cooling-Off period. The break only prevents you from placing new bets — your balance remains fully secure and can be withdrawn at any time.

Reach out to support@fanatics.best and describe the situation. We'll take every possible step to help. You can also submit a Self-Exclusion request on behalf of the affected person as a third party, provided you supply the necessary details.

Date of birth is verified at registration, and age is confirmed during the KYC process using a National ID or passport. Registering with false information is a violation of Fanatics' terms, and any account found doing so will be suspended immediately.

Log in to your Fanatics account, then navigate to the "Responsible Gaming" section from the profile menu. You'll find all options to set and adjust your limits there. If you need help, contact us via live chat or email.

Play Responsibly, Stay Happy

We're always here to keep your betting experience at Fanatics safe and enjoyable. Sign up today, set your own limits, and play responsibly.

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