Fanatics' Privacy Policy – Your Data Is Secure

This privacy policy applies to the fanatics.best website and all its services. By creating an account or using our services on Fanatics, you agree to this privacy policy.

Fanatics operates in compliance with international data protection regulations, particularly the GDPR (General Data Protection Regulation) and other applicable laws. Our goal is to maintain the highest standards in protecting your information.

Registration on Fanatics is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.

Fanatics may collect the following types of information from members:

We only collect information that is necessary to provide our services. No unnecessary data is requested.

Fanatics uses the information it collects for the following purposes:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To successfully process deposits and withdrawals.
• KYC Verification: To verify age and identity in compliance with legal requirements.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze member usage patterns and improve the platform.
• Contact: To send important updates, promotional offers, and support messages.
• Legal Obligation: To meet regulatory requirements.

Fanatics stores member data in accordance with the following policy:

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Transaction records are generally kept for up to 5 years for legal and regulatory compliance.
• KYC Documents: May be retained for up to 5 years after account closure.
• Technical Logs: Typically retained for up to 90 days.

Unless required by law, data is securely deleted after the designated retention period.

Fanatics does not generally share member data with any third parties. However, data may be shared in the following circumstances:

• Payment Processors: Limited data is shared with payment gateways such as Mobile Pay and Nagad to complete transactions.
• Legal Authority: Information may be disclosed in response to a court order or a valid request from a regulatory authority.
• Security Services: Shared with authorized service providers for fraud detection and prevention.
• Technology Partners: With technology service providers who operate the platform – they may only use the data in accordance with our instructions.

In the above cases, only the minimum necessary information is shared. All partners are required to uphold the same privacy standards.

The Fanatics website uses cookies and similar technologies, which generally fall into three categories:

• Essential Cookies: Keeping your login session active and ensuring security — the website cannot function properly without these.
• Functional Cookies: Remembers your preferences, language settings, and session information.
• Analytics Cookies: To understand which parts of the platform are used most – this data is fully anonymized.

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

As a Fanatics member, you have the following rights:

To exercise any of these rights, email us at support@fanatics.best. We typically respond within 30 days.

Fanatics does not knowingly collect information from anyone under the age of 18. Age verification is mandatory during registration.

If we discover that a minor's data has been collected inadvertently, the account will be closed and the data deleted immediately.

If you believe your child has created an account on Fanatics, please contact us immediately at support@fanatics.best.

Fanatics has implemented the following technical and organizational measures to protect your information:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: System audits conducted by independent third-party experts.
• Firewall & DDoS Protection: Server-level protection.
• Restricted Staff Access: Only authorized personnel may access the data.
• Data Backup: Regular secure backups.

That said, no online platform can guarantee 100% security. We encourage you to keep your password confidential and change it regularly.

Fanatics may update this Privacy Policy when necessary. In the event of changes:

• Registered email notice will be sent at least 14 days before any significant changes.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with our latest policy.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Data Protection Email: support@fanatics.best
• Subject: Send us an email with the subject line "Privacy Request"
• Live Chat: 24/7 Support in Bengali
• Response Time: Usually within 30 days